Delivery & Returns

Important!

All cakes are made to order - we aim to have your order ready for delivery or pick up within 7 days. For all cakes other than corporate cakes, we only deliver to: NG1, NG3, NG4, NG5. If you live outside those areas, please choose 'pick up' when checking out. Pick up is from Mapperley NG3  in Nottingham.

If you require a cake(s) for a special occasion please call: 07900 401300 and we can discuss your requirements.

Allergies

Potential allergens are listed for each cake but please note all cakes are made in a kitchen where there may be traces of wheat, soya, nuts or milk. Please discuss any concerns you have regarding potential allergens when placing your order. 

Returns

If an item you have ordered is incorrect or reaches you in damaged condition, please let us know within 2 days of delivery. We will gladly offer a replacement or refund for any damaged product returned to us within 7 days of delivery, provided it is returned in its original packaging and in an unused condition.

Please contact us using the Contact Form or email Turn on Javascript! quoting your name, telephone and order number. We will provide you with a returns address and make arrangements for a replacement to be delivered free of charge or send you a refund. Please be aware that due to the delicate nature of our products, we cannot issue a refund for used products. Refunds will only be made against the credit/ debit card used for purchase.